Features

The all-in-one suite for customer understanding

All you need to take your customer research to the next level.
AI Insights

Get a deeper understanding of your customer conversations

Our AI insights feature provides you with key insights, pain points, delightful features, opportunity areas, and questions for the next session, all generated from your audio and video files. This allows you to quickly and easily understand what's working and what isn't in your customer conversations.
AI Chat

Uncover even more insights from your sessions

If you have any questions or want to dig deeper, you can chat with our AI assistant to uncover even more insights from your customer conversations. The AI will also help you generate new ideas based on the context from customer conversations.
Research Report

Insights written by our AI

The research report combines all of the insights from your customer conversations. This report includes generative data visualizations to help you visualize trends and understand your audio and video content on a deeper level. The report is also presentation ready, allowing you to easily share your findings with your team or clients.
Research Repository

Keep all of your customer conversations in one place

Our research repository allows you to keep all of your customer conversations in one place, making it easy to refer back to them in the future.
Transcriptions

Accurate transcription service to help you do more with less

Our advanced transcription service allows you to easily transcribe and analyze your audio and video content, helping you do more with less. You get an accurate transcript of all your sessions.
Presentations

AI-generated presentations to highlight insights from your customer conversations

Don't have time to create a presentation yourself? No problem! Our AI will create a presentation for you, highlighting all of the insights from your customer conversations.
Exports

Share your findings with your team or clients

Easily export your data as PDFs to share your findings with your team or clients. The PDF contains all the insights that you've marked to be included in the reported.
Integrations

Use the tools you love with User Evaluation

User Evaluation integrates with the tools you already love, making it easy to use and analyze your audio and video content.