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Pricing

Get started for free

Accelerate your speed of innovation with the right User Evaluation plan.

Free

Best for trying out.
$0 / month
Free forever.
Get started for free
Single project with 2 file uploads
3 transcription hours in total
Limited AI insights
Limited AI chat messages
Limited generative data visualizations
Limited reports & presentations
Single collection
Clips from video/audio files
1 GB of storage

Personal

Popular
Best for individuals.
$49 / month
Billed monthly.
Get started for free
Everything in free, and
GPT-4 and advanced models
Unlimited projects
15 transcription hours per month
Unlimited AI insights
Unlimited AI chat messages
Unlimited generative data visualizations
Unlimited collections
AI reports & presentations
Export and share
White-labelling
50 GB of storage
Third-party integrations

Plus

Best for teams.
$249 / month
Billed monthly.
Get started for free
Everything in personal, and
5 team members
50 transcription hours per month
Unlimited AI features
Enhanced AI chat
1 TB of storage
Priority support
Ability to add more team members

Free

Best for trying out.
$0 / month
Free forever
Get started for free
Single project with 2 file uploads
3 transcription hours in total
Limited AI insights
Limited AI chat messages
Limited generative data visualizations
Limited reports & presentations
Single collection
Clips from video/audio files
1 GB of storage

Personal

Popular
Best for individuals.
$39 / month
Billed annually.
Get started for free
Everything in free, and
GPT-4 and advanced models
Unlimited projects
15 transcription hours per month
Unlimited AI insights
Unlimited AI chat messages
Unlimited generative data visualizations
Unlimited collections
AI reports & presentations
Export and share
White-labelling
50 GB of storage
Third-party integrations

Plus

Best for teams.
$209 / month
Billed annually.
Get started for free
Everything in personal, and
5 team members
50 transcription hours per month
Unlimited AI features
Enhanced AI chat
1 TB of storage
Priority support
Ability to add more team members
Join 500+ companies using AI to uncover customer insights
Plans and Pricing

Frequently asked questions

Everything you need to know about the plans and pricing.
Is there a free option available?
Yes, you can try most features of User Evaluation free of cost for a small project with 1-2 sessions.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your subscription whenever you like, however we do not offer refunds for a billing period you’ve already paid for.
How often do I need to pay?
You will be billed monthly or annually depending on your subscription plan.
What are AI Insights?
For each customer conversation you upload (video, audio, text or CSV), a set of AI insights are automatically generated. You can add more insights using the templates on the platform.
What is AI Chat?
User Evaluation's AI Chat lets you chat with an AI assistant about all your customer. conversations. You can ask broad questions about all assets, ask specific questions like finding particular or similar words, ask AI to create tables, graphs and even flowcharts.
How is tax calculated
All prices are tax exclusive, and additional taxes may be applied to your invoice.
What are team members?
These are individuals who contribute and analyze data in User Evaluation, like researchers, designers, and product managers.
When do we need to pay?
We don’t require a credit card to start a free account. If you want to upgrade, we’ll ask for your credit card then.
Are there any setup fees?
No, there are no setup fees.
What is Ask AI?
Ask AI is a tool in pages that lets you write with the help of an AI assistant. Just enter your instructions and let the AI write research plans, sales pitches, customer meeting notes and even reports.
What are Collections?
Collections let you collect all your AI Insights on a Kanban board and share it publicly with your team or clients.

Get more done with User Evaluation

Leverage AI to get valuable insights from your customer conversations