Join 500+ companies uncovering actionable customer insights with AI
Features

AI-Native Platform for Customer Understanding

Learn more about some of the capabilities of User Evaluation

Robust transcription

Instantly transcribe content from an impressive 57 languages. All audio and video files are supported.

AI Insights

With each insight User Evaluation generates, you get a source from your content.

Multimodal AI Chat

Extract key information across multiple files, and visualize your data as tables, graphs, and flowcharts.

Collections

Organize and share insights using an intuitive kanban board. Add tags, notes and get sources.

AI Report

Prompt the AI to generate reports that seamlessly blend all insights in a form of text, tables, and charts.

AI Presentations

Get a PPTX generated in a single click, enriched with AI-curated insights and data visualizations.

Clips

Effortlessly extract and highlight the most crucial moments from transcripts for your presentations.

Diverse Data Sources

Seamlessly analyze information from audio, video, text, or csv, and get a comprehensive understanding.

Enhanced Audio/Video Player

Our multimedia player is designed to save you time while you navigate the transcript and utterances.

Insight Templates

We've curated a list of insight templates that will help you extract the most valuable insights from your data.

Advanced AI Models

We use GPT-4 and advanced fine-tuned AI models to deliver our services. We never train on your data.

Priority Support

All our paid plan customers get priority support and we make sure you never get blocked.

Security is our top priority

All your information is protected by state-of-the-art encryption protocols. This ensures that your data is not only stored securely but also remains invulnerable during transmission.
Your trust is invaluable to us. We promise never to use your data for training our AI models, ensuring your information remains strictly confidential.
We conduct regular security audits to ensure our systems are always fortified against the latest vulnerabilities, giving you uninterrupted peace of mind.
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Key Features

Advanced tools for in-depth customer insights

A powerful, user-friendly solution to unveil insights instantly
Discover

Uncover AI insights

User Evaluation empowers you to swiftly and precisely unlock valuable insights from your data. By using AI, you can gain a deeper understanding of your customers quickly.
Get AI insights with sources from your data (audio, video, text or CSV)
Create audio or video clips of important information
Collect all your insights and organize them on a Kanban board
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Converse

Chat with AI

Effortlessly analyze all the sessions you upload or import, whether they are audio, video, or text. Delve into meaningful insights within moments through intelligent AI-driven chat.
ChatGPT-like experience that understands your data
Creates bar graphs and flowcharts based on your ask
Helps you brainstorm ideas based on your customer conversations
Compose

Write with AI

User Evaluation streamlines the process of writing for research. Use AI to generate interview summaries, trend analysis reports, and other research documents in minutes.
Use Ask AI to draft research plans, and results
Add rich text on all your pages
Share pages with your team and outside your organization
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Integrations

Get more value from your tools

Unify your tools and teams effortlessly. With access to over 100 popular apps (including Google Drive, Zoom and Zapier) in our directory, your team's preferred tools are just a click away.
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“UX research on AI steroids. Should make great researchers incredible, (and bad researchers more insufferable).”

Colin
@colinraney