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Articles about user research

How to run interviews, analyse what people say, and turn it into decisions. Written by the team behind User Evaluation.

Artificial Intelligence (AI) · 5 min read

Synthetic Users vs Real Participants: What the 2026 Research Actually Shows

Synthetic users promise research without recruiting. The 2026 evidence is blunt about where they fail and where they genuinely help. Here is what Nielsen Norman Group and others found, and how to use AI-generated respondents without fooling yourself.

Product Discovery · 4 min read

Continuous Discovery with AI: From Project-Based to Always-On Research

Continuous discovery asks teams to talk to customers every week, all year. For most teams that was impossible to sustain. AI is what finally makes always-on research practical. Here is how to set up a continuous discovery loop that survives release pressure.

User Research · 6 min read

AI-Moderated vs Human-Moderated Interviews: A Decision Framework

AI moderators are fast, cheap, and consistent. Human moderators bring empathy and judgment. Here is a practical framework for deciding which one to use for a given study, with the cost, speed, and quality tradeoffs laid out.

User Research · 8 min read

What is Mixed Methods Research: A Detailed Overview

Discover what mixed methods research is, how to implement it effectively, and why combining qualitative and quantitative approaches can provide comprehensive insights for better UX decisions.

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