Scale

Research controls
that your procurement team can check.

Scale adds sign-in control, audit history and your logo on reports to the same interview and analysis product. We confirm security facts in a written statement. We make no certification claims.

Talk to us See all plans

Scale has no public price. We set the price from your seats, interview volume and review needs.

Unlimited seatsSSO (SAML and OIDC)SCIM provisioningAudit historyVolume interview pricesManaged studies

Configuration

The Scale controls

We give access to the organisation, and the server applies it. A browser option cannot unlock these controls.

Identity

Single sign-on and SCIM

Use SAML 2.0 or OpenID Connect for sign-in. SSO is off by default. With SCIM 2.0, your identity provider adds people, removes people and sets their role.

Audit

Audit history

Organisation administrators filter the list of recorded events. They can export the filtered history as a CSV file.

Deletion

Deletion on request

Send a deletion request for a workspace, a study or a participant. We send a written confirmation when we delete the data.

Brand

Your logo on public research

Your logo and accent colour show on public reports and threads. Scale hides the User Evaluation attribution.

Contract

Invoices and terms

A written order sets the volume, invoices, setup and procurement terms. There is no hidden checkout price.

Healthcare

Healthcare requirements

We review healthcare requirements with your team. We make no healthcare compliance claim on this page.

Also on Scale

More research with less coordination

Scale includes all of Team. It also adds the items that large research programmes need.

People

Hard-to-reach audiences

We find and screen doctors, executives and other specialist audiences for each study.

Service

Managed studies

We write the guide, recruit the participants and do the interviews. You get a cited study report and a deck.

How it works →

Volume

Volume interview prices

You get lower prices per interview for all audiences when you do research at volume.

Security review

What we state, and what we confirm with you

We send a written answer to each question. We do not make claims on this page that we cannot support.

Certifications

We do not claim a certification. Ask our security team for the current documents before you use them in a vendor review.

Privacy and DPA

Our Privacy Policy describes data use, rights and deletion requests. Send your DPA requirements for contract review. This page does not replace signed terms.

AI and your data

Contracted AI providers process research content when a feature needs it. We confirm the provider details in your security review.

Data region

We host data with cloud providers in the EU and the US. The app servers and new files are in the EU; older files are in the US.

Subprocessors

Ask the security team for the current subprocessor list. Each list shows the date of its last change.

Questionnaires

Send your questionnaire and the evidence that you need. We tell you which documents exist and their dates. We also tell you which requests need contract terms.