This Cookie Policy explains what cookies are and how we use them. Read it to understand what types of cookies we use, the information we collect using cookies, and how that information is used.
Cookies do not typically contain information that personally identifies a user, but personal information that we store about you may be linked to information stored in and obtained from cookies. For how we use, store and keep your personal data secure, see our privacy policy. We do not store sensitive personal information, such as mailing addresses or account passwords, in the cookies we use.
1. Interpretation and definitions
Interpretation
Words with an initial capital letter have the meanings defined below. These definitions have the same meaning whether they appear in the singular or in the plural.
Definitions
For the purposes of this Cookie Policy:
- “Company” (referred to as “the Company”, “we”, “us” or “our”) refers to Neu Software LLC, the operator of User Evaluation.
- “Cookies” means small files placed on your computer, mobile device or any other device by a website, containing details of your activity on that website among their many uses. Where this policy says cookies, it also means similar technologies such as local storage and pixel tags.
- “Website” refers to User Evaluation, accessible from https://userevaluation.com, including the signed-in application.
- “You” means the individual accessing or using the Website, or the company or other legal entity on whose behalf that individual is accessing or using the Website, as applicable.
2. The cookies we use
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device when you go offline; session cookies are deleted as soon as you close your browser. We use both, for the purposes set out below.
Necessary / essential cookies
Type: session and persistent cookies
Set by: us
Purpose: these cookies are essential to provide the services available through the Website and to let you use its features. They keep you signed in, protect forms against cross-site request forgery, and help prevent fraudulent use of accounts. Without them, the services you have asked for cannot be provided, and we use them only to provide those services. They cannot be switched off.
Cookie notice acceptance cookies
Type: persistent cookies
Set by: us
Purpose: these cookies record whether you have accepted or declined non-essential cookies on the Website, so that we do not ask you again on every visit.
Functionality cookies
Type: persistent cookies
Set by: us
Purpose: these cookies let us remember choices you make when you use the Website, such as your workspace, your language, or a dismissed announcement. They give you a more personal experience and save you re-entering your preferences every time you use the Website.
Tracking and performance cookies
Type: persistent cookies
Set by: third parties
Purpose: these cookies are used to track information about traffic to the Website and how users use it. The information gathered may directly or indirectly identify you as an individual visitor, because it is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these cookies to test new pages, features or functionality of the Website to see how users react to them.
3. Third-party cookies
Some services we rely on set their own cookies when you use the relevant part of the Website. We do not control these cookies; each provider’s own policy applies.
- Google sets cookies when you sign in with Google, to complete the sign-in and to protect your Google account.
- Stripe, our payment processor, sets cookies during checkout and on billing pages to detect and prevent fraud.
- Analytics providers set the tracking and performance cookies described in section 2.
Interview participants join calls from a link we send them; the call page sets only essential cookies.
4. Cookie consent
When you first visit the Website, you will be shown a cookie notice that lets you accept or decline non-essential cookies. Essential cookies are set regardless, because the Website does not work without them. Your preference can be changed at any time by clearing your browser’s cookies for the Website and reloading the page, which restores the notice.
If you have previously accepted cookies, your preference is stored and remembered on future visits.
5. Your choices regarding cookies
If you prefer to avoid cookies on the Website, first disable cookies in your browser and then delete the cookies saved in your browser that are associated with the Website. You can do this at any time. If you do not accept our cookies you may experience some inconvenience, and some features, including signing in, may not work properly.
To delete cookies or instruct your browser to delete or refuse them, see the help pages of your browser.
6. Changes to this policy
We may update this Cookie Policy from time to time, for example when we add or remove a service that sets cookies. We will post the updated policy on this page and change the date at the top. Your continued use of the Website after an update means you accept the revised policy.
7. Contact us
If you have questions about this Cookie Policy, contact us at support@userevaluation.com.